You'll learn how to create an Amazon Relay account and fulfill all necessary requirements for a successful start. You will also discover how to add drivers, dispatchers, and activate all Amazon features for more lucrative shipments.

You'll understand how to use the Amazon Relay platform for managing freight transport, its appearance, and the key features it provides for efficient management of active shipments and payments. You'll also grasp the importance of restricting user access to specific system functions and training drivers to prevent errors and increase company efficiency.

From this lesson, you'll learn how to use Amazon Relay to find and book loads. You'll understand the types of loads offered, how to find loads on the platform, choose between different load types for optimal earnings, and accept or reject proposed loads considering their profitability and risks.
This lesson also provides information on various load types on Amazon Relay, their characteristics, and advantages for carriers. It explains how to configure search parameters to find the best loads based on your preferences and goals.

You'll learn how to use the "Post a Truck" feature on the Amazon Relay platform for your company. We'll discuss the advantages and disadvantages associated with this option and how to avoid negative consequences when rejecting shipments. This lesson will help you use Amazon Relay more effectively to find and secure shipments for your freight vehicles.

You'll learn about the Performance Score in Amazon Relay and how it affects the availability of shipments and contracts for carriers. You'll understand how the Performance Score is calculated based on four variables: on-time delivery, acceptance of loads, proper app usage, and uninterrupted transport. Additionally, you'll discover how to improve and maintain a high Performance Score by following specific recommendations, such as timely delivery of goods, proper app usage, and limited refusal of loads. A higher Performance Score gives carriers priority access to higher-paying shipments and long-term contracts, increasing their income and business development opportunities.

From this lesson, you'll learn about Amazon's payment methods, including the option to receive payment in just one week with no additional fees. You'll also learn how to link your Amazon account with factoring and resolve possible payment issues. Additionally, you'll find out how to check and update your banking information in your Amazon account to avoid payment processing issues. You'll learn about the 1-day payment program and the conditions required to receive payment for work within one working day. You'll also discover how to resolve potential disputes and conflicts with payments and ensure the accuracy and timeliness of payment for completed work.

In this lesson, you'll learn about the reasons for account suspension on Amazon and how to resolve and prevent such situations. We'll discuss the most common reasons for account suspension, such as low safety and performance indicators, and propose solutions for resolution. Additionally, you'll learn how to determine if your account is suspended and how to contact Amazon support to restore your account.

You'll learn about various critical situations that may arise with your account on the Amazon platform, such as disputes, underpayments, or a decrease in ratings. You'll receive information on how to prevent these problems, how to open and resolve disputes with Amazon Relay, and strategies to increase the likelihood of successful dispute resolution.

From this lesson, you'll learn various tactics and tools to improve your productivity and profitability when working with Amazon Relay. You'll gain knowledge on successfully interacting with Amazon brokers, using Auto Refresher for more efficient load searching and booking, skillfully handling situations when the arriving truck is not on-site, increasing your performance rating, and optimizing the location near Amazon warehouses for more lucrative shipments. These tricks will help you become a more successful and profitable carrier on the Amazon Relay platform.